Western Finance
Reviews and Complaints
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Verified Reviewer | Texas City-League City, TexasNo Not ever League City Location in Texas on Main St. Allison Emploee very prejudice and she also radical profile Black men. this company does not get back in touch with customers when their or issue
My name Patrick Faulk I have been a customer with this company for 3 yrs never missed a payment always in good standard. Today 2/11/2020 I never want to be a part of this Racial Profile Discriminating Company who hires Racial employees, Miss.
Allison at the 816 W. Main St.league City Texas. Very rude and racial, This Company does not want to know what goes on in their company, this is why their complaint office does not reach out to customer. Western Finance every customer not wrong when making a complaint against an employee at your company.
Corporate needs to look into this location. Allison is a horrible employee.
By the way she also stated corporate aint going do nothing to her she been with company for 7 year. Miss Allison give your company a bad reputation, if you have any further question you can email me, it is on file.
- Pretend to help you
Preferred solution: Miss Allison needs to be removed from your company, League City Police department needs to be called and sent over approval letter lifted the arrest band, your company put on me stated I can not come on property remove
My account with the center store
- Harrressing
- Stinks
Preferred solution: Give me time to put together some money
If you have good credit stay away I didn't have my glasses to read that there APR is over a 100% tus is worst than a pay day l Ian and a slap in the face 370
Not recommended
Preferred solution: Let the company propose a solution
Do NOT get a loan through Western
Trouble with management
Harassment
- Pretend to help you
- Very unprofessional
Preferred solution: Fire her
The employees steal and make u pay it BK.
- Pretend to help you
- Steal and make you pay it back
Preferred solution: Won't nothing from them . I'll dispute my credit alot
Name still on title; paid off years ago
- Financed my truck for my business
- Internet says absorbed by daimler but daimler will not cooperate
Preferred solution: name off of my title
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCalling famioly about my loan when they don't have anything to do with it.
Western Finance was told that I do not have the means to pay this loan off and they had all my address and phone number in their files. They called my family to harass them to pay my bills.
I did not move, and I did not change my number. I am right down the street from them and they claimed they tried to contact me, when they didn't at all not even a note. I had sent them a letter explaining that I do not have any way to keep paying $75 a month because I had lost income in the household but they refused to allow me to just pay the interest until I could get some work and they refused that. They knew where I was and I had told them to pick up everything I own that I put outside on my porch which they had made up stuff that I never owned on the contract.
I did have a 55 inch TV and a 32 inch TV and I put them on my porch and they can come get them, as they have been sitting on the porch in front of my house right off the road, and they still sit there. The cause problems for me as they called family that does not live in my State and don't know anything about my business, they had no right to be calling my family and harassing them when I am living in the same address and could have sent a note or call me as they did to harass me on March 13,2019 at 2:42 Pm. My wife had a stroke on 3/7/2019 and don't need these vultures to keep bothering me. They kept the loan in limbo by giving me another loan to pay off the one before, when I kept asking them how to pay off the loan as I could not keep up the $75 a month.
I wanted to get rid of this loan and they kept paying off the loan before it. This should have been paid off months ago if they didn't keep it going for their interest, not mine like they were doing me a favor.
They even tried to get me to buy merchandise they sell which is garbage anyway, some game system that you can't use without buying a power adaptor game cartridges and such and I returned it and told them I did not want it, and they took back the product as I got it because I could not use it without a power adapter, and they put it on my credit record as not paid for. I don't have the piece of junk they do.
- Pressure selling tactics
Preferred solution: Pick up their collateral from off my porch and close out this scam loan. I more than paid off this loan as they kept opening up another because they would not accept payments of interest or $20 a month until I find a way to get money coming in.
Rude manager
Preferred solution: To combine both loans since he stated that the loan I was calling about was bought by World Finance
Former Account Specialist
Terrible customer service
Where do I make my payment
Make payment
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Wow I hope this person is n longer working there ,Horrible experience.No need for rudeness nor prejudice against a Customer That person needs to be fired. Hope company moves her somewhere else.If the company keeps people like her I wouldn't want any business with them.
When you in customer service the job is catering to customers needs , That's your job .
We must be polite and kind to everyone. Sorry for your experience sir.Company owes you an Apology
what a sucked company, she needs to be fired