Patrick F Wrx

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Verified Reviewer
| map-marker Texas City-League City, Texas

No Not ever League City Location in Texas on Main St. Allison Emploee very prejudice and she also radical profile Black men. this company does not get back in touch with customers when their or issue

My name Patrick Faulk I have been a customer with this company for 3 yrs never missed a payment always in good standard. Today 2/11/2020 I never want to be a part of this Racial Profile Discriminating Company who hires Racial employees, Miss.

Allison at the 816 W. Main St.league City Texas. Very rude and racial, This Company does not want to know what goes on in their company, this is why their complaint office does not reach out to customer. Western Finance every customer not wrong when making a complaint against an employee at your company.

Corporate needs to look into this location. Allison is a horrible employee.

By the way she also stated corporate aint going do nothing to her she been with company for 7 year. Miss Allison give your company a bad reputation, if you have any further question you can email me, it is on file.

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Pros:
  • Pretend to help you

Preferred solution: Miss Allison needs to be removed from your company, League City Police department needs to be called and sent over approval letter lifted the arrest band, your company put on me stated I can not come on property remove

2 comments
Guest

Wow I hope this person is n longer working there ,Horrible experience.No need for rudeness nor prejudice against a Customer That person needs to be fired. Hope company moves her somewhere else.If the company keeps people like her I wouldn't want any business with them.

When you in customer service the job is catering to customers needs , That's your job .

We must be polite and kind to everyone. Sorry for your experience sir.Company owes you an Apology

Patrick F Wrx

what a sucked company, she needs to be fired

View more comments (1)
Gloria W Evn

My account with the center store

I have told them that at this time I don't have enough money right now.I in a bad financial bind and I have told them I would pay when I can. I am on a job and they keep calling even called my store. That is harrasement. I can sue for tha It is against the law.They need to stop bothering my daughter on her job and my youngest daughter is ill. I presume harrasment is your policy.
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Pros:
  • Harrressing
Cons:
  • Stinks

Preferred solution: Give me time to put together some money

Anonymous
map-marker Saint Louis, Missouri

If you have good credit stay away I didn't have my glasses to read that there APR is over a 100% tus is worst than a pay day l Ian and a slap in the face 370

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APR is over a100% I have good credit and have me a lIan for 370 .00 and charged me 37.00 plus an additional 149.00 up front fee run forest run are make sure that they tell u about up front fees because I was lwas never told and should have had my glasses on
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Krysta N Hin
map-marker Sawyerville, Alabama

Not recommended

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Harassing me coming to my job coming to my house which I don’t know how they got my address and calling my phone at all types of hours
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Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous
map-marker El Cajon, California

Do NOT get a loan through Western

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Made an on-line payment and they took two payments instead of one then said no they didn't see that. I sent them a picture showing two withdrawls instead of one and they said no. My credit union called them and they still said no, but my credit union had the proof so they finally credited me back the duplicate payment but appears my account has increased $199.99 and they blocked my online access to my account. 30 years of buying cars and this has been a horrible experience
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Dock Hts
map-marker Huntsville, Texas

Trouble with management

Not a good company to work for. They have you working all those long hours and don't want to pay you for them so then they just comes up with a reason to just fire you cause they don'twant to pay you your overtime. And instead of her telling me i was fired she went to another place of employment and told them i was fired and they told me.
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Beverly T Xxl

Harassment

April Reyes keeps calling me telling me they are going to arrest me.She calls yelling at me un professional and threatening me as well. I have her recoreded
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Pros:
  • Pretend to help you
Cons:
  • Very unprofessional
Reason of review:
Poor customer service

Preferred solution: Fire her

Anonymous Meb
map-marker Conyers, Georgia

The employees steal and make u pay it BK.

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They will sign you up for roadside and you'll be told it helps you but they get money from it. They will give u a certain loan amount but it will be pocketed and real total amount of loan they kept and put onenvelope how much you pay back. Harrass you if u a day late and call your family holding convos. They'll try to lie about the premiums,interest, and balance. They get investigated by their own corporate managers for stuff because money be coming up short on the system
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Loss:
$3000
Pros:
  • Pretend to help you
Cons:
  • Steal and make you pay it back
Reason of review:
Problems with payment

Preferred solution: Won't nothing from them . I'll dispute my credit alot

Fredrick H

Name still on title; paid off years ago

trying to sell truck after move; discovered Western Finance still on the title. unable to reach anybody to resolvd
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Loss:
$50
Pros:
  • Financed my truck for my business
Cons:
  • Internet says absorbed by daimler but daimler will not cooperate
Reason of review:
unable to reach company to get their name off title

Preferred solution: name off of my title

Herbert L Qzn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Calling famioly about my loan when they don't have anything to do with it.

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Western Finance was told that I do not have the means to pay this loan off and they had all my address and phone number in their files. They called my family to harass them to pay my bills.

I did not move, and I did not change my number. I am right down the street from them and they claimed they tried to contact me, when they didn't at all not even a note. I had sent them a letter explaining that I do not have any way to keep paying $75 a month because I had lost income in the household but they refused to allow me to just pay the interest until I could get some work and they refused that. They knew where I was and I had told them to pick up everything I own that I put outside on my porch which they had made up stuff that I never owned on the contract.

I did have a 55 inch TV and a 32 inch TV and I put them on my porch and they can come get them, as they have been sitting on the porch in front of my house right off the road, and they still sit there. The cause problems for me as they called family that does not live in my State and don't know anything about my business, they had no right to be calling my family and harassing them when I am living in the same address and could have sent a note or call me as they did to harass me on March 13,2019 at 2:42 Pm. My wife had a stroke on 3/7/2019 and don't need these vultures to keep bothering me. They kept the loan in limbo by giving me another loan to pay off the one before, when I kept asking them how to pay off the loan as I could not keep up the $75 a month.

I wanted to get rid of this loan and they kept paying off the loan before it. This should have been paid off months ago if they didn't keep it going for their interest, not mine like they were doing me a favor.

They even tried to get me to buy merchandise they sell which is garbage anyway, some game system that you can't use without buying a power adaptor game cartridges and such and I returned it and told them I did not want it, and they took back the product as I got it because I could not use it without a power adapter, and they put it on my credit record as not paid for. I don't have the piece of junk they do.

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Loss:
$800
Cons:
  • Pressure selling tactics
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Pick up their collateral from off my porch and close out this scam loan. I more than paid off this loan as they kept opening up another because they would not accept payments of interest or $20 a month until I find a way to get money coming in.

Toni Dhl
map-marker Griffin, Georgia

Rude manager

The manager of this company in Griffin Georgia is rude and not business oriented. I asked him that I don’t care to talk to him but he is screaming something that I choose not to hear.i called back to speak to his boss and he got back on the phone and told me not to call his store again. I need to talk to someone about my account without screaming 678478**** Patricia Wilder
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Reason of review:
Poor customer service

Preferred solution: To combine both loans since he stated that the loan I was calling about was bought by World Finance

Anonymous

Former Account Specialist

Western Finance is the worst company to work for. They closed the store down in Augusta GA. They didn't let us know they sold the company. They didn't give us severance pay nor did they pay us for our vacation time we earned. So if you think about working for this company you better think twice. This company doesn't care about their employees at all.
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Reason of review:
Work Experience or Job Application
Damyah Cmp
map-marker Livingston-Onalaska, Texas

Terrible customer service

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I’m customer whose opened and closed accounts with western finance. Last Friday I called for info and was treated rudely
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Anonymous

Where do I make my payment

Where I use to make my payment they closed down no letter explaining where I go make it at know phone call I have never been late with my payment
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Hagen Bkm

Make payment

The branch in my town is closed until Monday and I wanted to make my payment
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