Things happened and I was a couple of weeks late. They called every person listed on my contact list before even giving me a chance to call them back AND shared loan information with them.
THEN they called my spouse's work (not on the loan or in any way connected to it). When I called and had the privilege of speaking with the branch manager Renee, she told me that she could call anyone. When I asked for her superior's information she refused to give it to me and hung up. I called another office and they had "Daniel" who claims to be the corp rep for TN call me back.
When I expressed my unhappiness with her sharing my personal loan information (which is against the law) he said that now I can understand how they feel since I paid late.
What a bunch of BS!!! Who can I contact and talk to about filing a formal complaint against them?